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I WANT TO JOIN THE WEBINAR Best Practices: Communicating with Customers & Employees in Light of COVID-19 March 26; 9:30 AM - 10:30 AM Register Prepare Your Business to Borrow Money Now Before Negative Economic Shifts March 31; 9:30 AM - 11:00 AM Register Keeping Customers & Employees Safe During Unsettling Times April 2; 2:00 PM - 3:00 PM Register Promoting Your Business and Products During a Crisis April 4; 9:30 AM - 10:30 AM Register Ideas to Keep Cash Flowing During a Pandemic Shutdown April 7; 9:30 AM - 10:30 AM Register How to Manage Employees as the Coronavirus Spreads April 9; 9:30 - 10:30 Register WEBINARS TO HELP YOU MAKE MONEY Instagram for Business: Followers to Customers March 26; 6:00 PM - 8:00 PM Register Find Your Customers with Social Media - It's Not What You Think! April 9; 6:00 PM - 8:00 PM Register Facebook Shops and Facebook Marketplace April 15; 6:00 PM - 8:00 PM Register Learn How to Successfully Sell on Amazon April 22; 6:00 PM - 8:00 PM Register Selling on Shopify: The eCommerce Platform Made for You April 30; 6:00 PM - 8:00 PM Register Selling on eBay 101: Get Your Side Hustle Growing May 6; 6:00 PM - 8:00 PM Register Finding the Perfect Product: How to Find Merchandise to Sell Online May 21; 6:00 PM - 8:00 PM Register BUSINESS TIPS FOR WEATHERING THE COVID-19 STORM Communicate with your customers regardless if you own a storefront, go into their homes, or clients come to you in another capacity. Tell them what you are doing to practice increased hygiene, physical distancing while remaining social, and how you are keeping their safety and health as a top priority while protecting you and your staff. If you expect a delay in shipping or providing a service, be sure to let them know. Update your: Website with relevant information and human interest stories Social media accounts, especially if active with followers Signage in your storefront windows Messaging on your voicemail Invite your community to invest in the future of your business. You can do this by offering pre-sales, a special sale, gift card or e-gift cards (Square offers an E-Gift card option). Your community wants to help, but we have to ask for help to receive it. You can decide when and how to do this. Some businesses may choose to wait and others may want to reach out now. Make videos of your product or service and put them on your social media accounts or YouTube. Be sure to share them with your customers. These videos can be a how-to, highlight a product that you are selling virtually, provide comic relief and build goodwill. The videos don't have to be perfect, but make sure they align with your product or service. For example, if you are a hair stylist, record a short video of how not to trim your own bangs (comic relief). Offer a few alternative hair styling options or a mobile, front porch trim service that doesn't require them to come to you. Use any customer outreach as an opportunity to build your mailing list and customer goodwill. Collect email addresses and contact information. Offer services virtually (if you can). An example would be to offer a virtual workout session or virtual consultation. Easy to learn and easy to integrate services for going virtual include Zoom, Facebook or Instagram Live, and more. Evaluate your business financials. Negotiate any expenses that may be reduced, deferred, or restructured (lease, payment terms, etc.,). Follow our Facebook page for continued ideas, live updates, and tips. Nash Community College SBDC | 522 N. Old Carriage Road, P. O. Box 7488, Rocky Mount, NC 27804-0488
I WANT TO JOIN THE WEBINAR
Best Practices: Communicating with Customers & Employees in Light of COVID-19
March 26; 9:30 AM - 10:30 AM Register
Prepare Your Business to Borrow Money Now Before Negative Economic Shifts
March 31; 9:30 AM - 11:00 AM Register
Keeping Customers & Employees Safe During Unsettling Times
April 2; 2:00 PM - 3:00 PM Register
Promoting Your Business and Products During a Crisis
April 4; 9:30 AM - 10:30 AM Register
Ideas to Keep Cash Flowing During a Pandemic Shutdown
April 7; 9:30 AM - 10:30 AM Register
How to Manage Employees as the Coronavirus Spreads
April 9; 9:30 - 10:30 Register
WEBINARS TO HELP YOU MAKE MONEY
Instagram for Business: Followers to Customers
March 26; 6:00 PM - 8:00 PM Register
Find Your Customers with Social Media - It's Not What You Think!
April 9; 6:00 PM - 8:00 PM Register
Facebook Shops and Facebook Marketplace
April 15; 6:00 PM - 8:00 PM Register
Learn How to Successfully Sell on Amazon
April 22; 6:00 PM - 8:00 PM Register
Selling on Shopify: The eCommerce Platform Made for You
April 30; 6:00 PM - 8:00 PM Register
Selling on eBay 101: Get Your Side Hustle Growing
May 6; 6:00 PM - 8:00 PM Register
Finding the Perfect Product: How to Find Merchandise to Sell Online
May 21; 6:00 PM - 8:00 PM Register
BUSINESS TIPS FOR WEATHERING THE COVID-19 STORM
Communicate with your customers regardless if you own a storefront, go into their homes, or clients come to you in another capacity. Tell them what you are doing to practice increased hygiene, physical distancing while remaining social, and how you are keeping their safety and health as a top priority while protecting you and your staff. If you expect a delay in shipping or providing a service, be sure to let them know.
Update your:
Invite your community to invest in the future of your business. You can do this by offering pre-sales, a special sale, gift card or e-gift cards (Square offers an E-Gift card option). Your community wants to help, but we have to ask for help to receive it. You can decide when and how to do this. Some businesses may choose to wait and others may want to reach out now.
Make videos of your product or service and put them on your social media accounts or YouTube. Be sure to share them with your customers. These videos can be a how-to, highlight a product that you are selling virtually, provide comic relief and build goodwill. The videos don't have to be perfect, but make sure they align with your product or service. For example, if you are a hair stylist, record a short video of how not to trim your own bangs (comic relief). Offer a few alternative hair styling options or a mobile, front porch trim service that doesn't require them to come to you.
Use any customer outreach as an opportunity to build your mailing list and customer goodwill. Collect email addresses and contact information.
Offer services virtually (if you can). An example would be to offer a virtual workout session or virtual consultation. Easy to learn and easy to integrate services for going virtual include Zoom, Facebook or Instagram Live, and more.
Evaluate your business financials. Negotiate any expenses that may be reduced, deferred, or restructured (lease, payment terms, etc.,).
Follow our Facebook page for continued ideas, live updates, and tips.
Nash Community College SBDC | 522 N. Old Carriage Road, P. O. Box 7488, Rocky Mount, NC 27804-0488